Lampion: health care for undocumented migrants

Health care workers and volunteers are confronted with many health related problems of undocumented migrants. A number of organisations in this field, including Pharos, joint forces in 2004 and set up ‘Lampion’, a national information and advisory service (website and helpdesk) for the care of undocumented migrants. Pharos administers this service.
Health care for undocumented migrants: the situation in the Netherlands

Health care workers, volunteers and undocumented migrants themselves consult the Lampion helpdesk. Lampion provides information and advice and refers to relevant partner organisations if necessary.
Frequently asked questions (FAQ) regarding financial issues, juridical matters, housing and basic medical rights can be found on the website www.lampion.info 


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For more complex questions you can turn to the Lampion helpdesk by e-mail or by phone: adviespunt@pharos.nl,
+31 30 234 9800.
Most questions concern financial issues in the health care for undocumented migrants related to access to: 
hospital care 
care for pregnancy and delivery 
mental health care in general 
psychosocial care for children

The high number of questions that reached Lampion, confirms the lack of information on health care issues of undocumented migrants. This implies that Lampion fulfils a need; it is a source of information for health care workers, volunteers and undocumented migrants.
Lampion also has an important role in asking attention for and notifying the authorities and other relevant parties on bottlenecks and trends in the access of health care for undocumented migrants.                                                       > Next
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